While looking for a builder of our future retirement home, we talked to several companies. This was the second custom home we have built and we were looking for someone who prides themselves in their quality of work, provides insight and vision into their projects and most importantly - someone we could trust. We found that and far more with Steve Clayton and Tyler Homes.
Steve was by far the most straightforward and flexible contractor. Starting from the initial consultation, he painstakingly went through our vision with us and detailed out what he can provide as a builder. Steve presented us with potential improvement ideas to our plans, even before he knew he would be given the contract.
Once the contract was agreed, Steve walked us through the construction process, the vagaries of the HOA approvals and continued to provide ideas on how we could further improve the home throughout the project. He worked directly with the homeowners association and provided us options on financing and vendor selections which made the construction process seamless. His coordination of the project was exceptional and the sub-contractors he utilized were of the highest quality.
Steve’s transparency was at the forefront during the project. We were always aware of costs, construction issues and schedules which provided us with a high level of trust that is not typical with other builders. During the construction process, issues were addressed by Steve and his group either before we identified them ourselves or immediately thereafter. This resulted in a minimal number of items on the final punch list, all of which were cosmetic in nature.
Upon completion of our home, Steve remained involved and responsive. He provided us with excellent recommendations on contractors for things such as landscaping, home decor, and pool installations. Steve is not satisfied or believes he is not done until you are living in your home comfortably.
Steve Clayton and Tyler Homes provided a truly remarkable building experience. They provided us with a high quality, beautiful home that we will enjoy throughout our retirement. Tyler Custom Homes demonstrated an unwavering philosophy of caring.
-David & Linda Brackett
Moved In Before School Started We were referred to Tyler Homes by the developer of Crown Oaks after we purchased a lot. We liked the idea that Steve & Kristen lived in the area themselves and that getting service would be easier since they were neighbors.
What a difference working with Tyler Homes! Our first home took 7-8 months to build plus the other builder was hard to reach. Steve was at the house everyday and would be available to speak to us whenever we needed him.
The slab was poured March 31, 2004 and Tyler Homes worked extra hard to make sure that we were moved in before school started. From start to finish it was only four and half (4.5) months and we moved in July 26th, 2004 before School started...
-Emma & Eric Hoffman
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We found Steve (Tyler Custom Homes) through a house he was building in our neighborhood. We did not know anything about he or his company, but liked the home he was building. His bid on our house was not only very competitive, but by far the most detailed and professional bid we received. Steve worked with us during our selection process and answered every question in a timely manner and to our total satisfaction. Needless to say, we selected Steve.
To make a five month process short, Steve openly accepted the contract I prepared, including details on scope of work, allowances, payments and all aspects of house building which protected both Buyer and Seller. Steve was WONDERFUL!!!. We did not have ONE point of controversy with him and every contractor he assigned to the construction of our home was professional and highly qualified. The home was completed on time and when it came time to make the final payment, we agreed on the final amount in ten minutes due to the close monitoring of adds and deducts during construction.
Now to the really amazing part… Several months after we moved in, we had prepared a list of "warranty" issues. We sent this to Steve at noon one day and the next morning he advised the order he would have each issued addressed. The afternoon of that day, his first contractor came and worked the first issue. Within three weeks the list was completed and EVERY item fixed to our total satisfaction.
In summary, Steve Clayton (Tyler Custom Homes) has been and will continue to be recommended by my wife and I to anyone either going to build or thinking about building. Some of our close friends who watched our house being built have stated they would use Steve only with no problem if they ever build.
After 18 months of either finding homes we liked in undesirable locations or great locations with homes that didn’t fit our lifestyle, we finally decided to build. It was a scary step for us. We had owned many homes before, but never experienced building our own. We honestly didn’t know when we would end up starting when we bought our lot in Crown Ranch. We didn’t even know where to begin and I think that made us hesitant to start the process.
We started interviewing a few different semi-custom and custom home builders and gathering ideas with no expectations, but when we met Steve and Kristen Clayton, we decided right then that they were the ones to build our home. You know how you just know when you meet someone that they are meant to be in your life? Steve was so patient with our ‘flood of questions’ and helped guide us through the process. From working with an architect to completely visualize and design our unique home to supporting us through every step along the way to bring that vision to a reality, Steve was amazing. He was available and communicative any time we needed him and our relationship throughout the project really felt collaborative.
I was continually impressed with the quality of subcontractors and various trades that had come together over the project timeline and it was reassuring to hear their high opinion of Tyler Custom Homes and why we enjoyed working with Steve. We even threw some ‘curveballs’ in along the way with changes that we didn’t anticipate at the inception of the project, but Steve took them all in stride and offered sound advice that really made all the difference.
Steve’s extensive experience building 100% custom homes and his focus on customer service made building our dream home a wonderful adventure full of fond memories!
We feel truly blessed to have found Steve and Kristen Clayton in our search for a builder.